CONDITIONS FOR SALE AND DELIVERY The following conditions for sale and delivery apply to the purchase of products from FORLAGET NITROBOGEN including books and file downloads.  The conditions are applicable in the case where otherwise has not been agreed in writing between you as the buyer and Nitrobook.com.  With the purchase of physical products your order will typically be handled within 24 hours, though earliest the first weekday from when the order was placed. With the purchase of an e-book or a file product which are delivered electronically by e-mail or download, your order will be handled automatically by our order robot. If you have chosen to pay with a bank transfer, the product will first be sent to you when payment is registered in our bank. The transaction is made in the language in which the product is bought. It is not possible to reach an order confirmation through our website. If you wish to receive a new copy of your order confirmation by e-mail, please send an e-mail to mail@nitrobook.com DELIVERY AND TRANSPORT Delivery of products from Nitrobook.com are presumed occurred when the customer has received the product. Sending of physical products occurs through Postdanmark. The risks of products purchased at Nitrobook.com are transferred to you as a user at the time of delivery.  The e-book is delivered by e-mail and no physical form of software or documentation for you purchase is included.  In this event, we refer you to the e-mail you receive at the time of purchase.  It is recommended that you save this e-mail as it contains your unique username and password.  COMPLAINTS If there should be eventual errors or short supply from Nitrobook.com, be sure to notify us in good time after you have noticed the error. It is your obligation to declare and prove how the error is manifested.  If you detect an error, you should contact Nitrobook.com immediately. As a starting point you can only complain over errors that are noticeable latest two years after you have received the product.  For products which have a limited durability, your complaint opportunity is limited to that limited durability which Nitrobook.com has provided you. RESPONSIBILITY In addition, Nitrobook.com does not bare the responsibility for products that are rightfully or wrongfully ordered at the shop by you as a customer.  It will therefore be your own responsibility to make sure that the order sent to Nitrobook.com is correct.  PRICE AND PAYMENT  In this shop you can pay with the following:  - Bank transfer to Danske Bank   Reg. nr. 3361 Account nr. 3361338588 - Dankort/Visa - Visa Elektron - American Express - Mastercard - Eurocard - JCB All prices in the mail@nitrobook.com shop include VAT.  RIGHT TO WITHDRAW FROM TRANSACTION Nitrobook.com grants a 14 day right to withdraw from a transaction, valid from the day you receive your purchase. Shall you regret your purchase, you must notify Nitrobook.com within latest 14 days after the day you received your purchase. It is your responsibility to return the product in its original package and in the same condition as you received it.  You are responsible for any charges in relation to returning the product. You can regret your purchase by refusing the product upon delivery or by returning it to the address below.  HANDLING OF PERSONAL INFORMATION Below you can read about what information Nitrobook.com registers about you and what it is used for. In order to make an agreement with us through our website on http://www.nitrobook.com you need to register by entering the following personal information:  - name - address - telephone number - e-mail-address  Personal information is registered at Nitrobook.com and registered to Nitrobogen.dk´s newsletter.  You will not receive spa mor any irrelevant enquiries. You can at any point unregister from our newsletter.   We do not save ccustomer information in encrypted form. We do not transmit customer information in encrypted form. We do not forward your name, address, telephone number or e-mail address to others.  No sensitive personal information is registered.  When you register as a customer at Nitrobook.com you always have the right to object registration and you have the right to which information you provide about yourself. You have these rights according to the personal information law and enquiries regarding such should be sent to Nitrobook.com to the following e-mail: mail@nitrobook.com Cookies Cookies are not used.  Log statistics  Log statistics are used on http://www.nitrobook.com and means that a statistics system gathers information which can provide a statistical picture of how many visitors a website has had, where they are from, what part of the website they visit, and so on. On http://www.nitrobook.com log statistics are used with the objective of optimizing the website and its functionality.  Log statistics are used to develop a more user friendly website.  Company you are dealing with: Forlaget Nitrobogen Vallensbækvej 20A DK-2605 Brøndby Denmark  mail@nitrobook.com Owner Kenneth Schøller CVR NR: 26366763